Solving a Costly Downtime Problem with TRIZ Contradiction Matrix

Industry: Food Manufacturing (Dried Dates Packaging)
Region: UAE
Problem: Packaging machines frequently jammed when production speed was increased to meet Ramadan demand.

The Contradiction:

  • If we increase the machine speed → we meet market demand
  • But increased speed causes more jams and machine overheating → productivity drops

TRIZ Contradiction Matrix Result:

  • Improving Parameter: Productivity
  • Worsening Parameter: Reliability

Recommended Inventive Principles:

  1. #10 – Preliminary Action
  2. #35 – Parameter Change
  3. #28 – Mechanics Substitution

TRIZ-Based Solution:

  • Pre-heated the packaging trays using a separate thermal chamber before entering main machine (Principle #10).
  • Reduced tray friction by coating contact surfaces with low-friction food-safe material (Principle #35).
  • Used a servo-based tray pusher instead of pneumatic one to avoid vibration-based jams (Principle #28).

Results:

  • Downtime reduced by 60%
  • Additional 30% production capacity unlocked during peak season
  • Cost savings: ~$25,000/month during Ramadan

TRIZ Lesson:

The Contradiction Matrix doesn’t solve the problem — it guides your thinking toward smarter options that traditional thinking misses.

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